Salesforce Certified Administrator – Spring ’17 Release Exam

Salesforce Certified Administrator – Spring ’17 Release Exam

1 of 5.
Which two features best describe the enhanced Contact search functionality?
Choose 2 answers

A. Enter the last name and the Account name, and Contacts that match the search terms are returned.
B. Enter the Account name, and the first and last names of all related Contacts are returned.
C. Enter the first name and the Account name, and Contacts that match the search terms are returned.
D. Enter address, the Account name, and Contacts that match the search terms are returned.

2 of 5.
Which two Chatter Stream functionalities are available in Lightning Experience?
Choose 2 answers

A. Create up to 5 Chatter Streams in Lightning or Classic.
B. Create up to 5 Chatter Streams in Lightning.
C. Create up to 25 entities per Chatter Stream.
D. Create up to 25 Chatter Streams in Lightning.
3 of 5.
Universal Containers uses web-to-lead.

How can an Administrator help sales representatives focus on legitimate prospects rather than unqualified leads?

A. Use a Lead Source field on Web-to-Lead forms
B. Use the web-to-lead encryption feature.
C. Use the reCAPTCHA widget to filter out spam.
D. Use rich text area (RTA) fields on Web-to-Lead forms.

4 of 5.
Which two choices are available with email attachment settings?
Choose 2 answers

A. Always send files as content delivery links.
B. Always send files as attachments, up to 3MB.
C. Always send files as attachments.
D. Always send files as attachments, up to 5MB.

5 of 5.
What feature describes the capabilities of email-to-case record assignment to queues?

A. Assigning cases to queues is supported only for Outlook routing addresses.
B. Assigning cases to queues overrides the default case owner.
C. Assigning cases to queues is supported in Lightning only.
D. Assigning cases to queues uses the default case owner
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40 Comments

  1. Hi, Pardot Specialist Spring ’17 Release:

    1. When using the Advanced Subject Line Composer, what options can be inserted to personalize an email’s subject line?
    A. Advanced Dynamic Content, Custom Roles
    B. Advanced Dynamic Content, Variable Tags
    C. Variable Tags, Profiles
    D. Custom Roles, Profiles
    B

    2. In a Pardot account with custom user roles enabled, what permission would give someone full access to Engagement Studio?
    A. View, Delete
    B. Create/Edit, Delete
    C. Create/Edit, View, Delete
    D. Create/Edit, View
    C

    3. Salesforce Engage Alerts provide real-time information on prospect activity. What are the cards that display prospect activity called?
    A. Alert Actions
    B. Marketing Cards
    C. Engagement Activity
    D. Prospect Activity
    C

    4. When sending an email in Pardot, what field value does the %%assigned_user.name%% map to?
    A. The full name for the sending user of the email
    B. The first name for the sending user of the email
    C. The full name for the assigned user of the email recipient
    D. The first name for the assigned user of the email recipient
    C

    5. What is one way marketing assets can be assigned to scoring categories in an account with scoring categories enabled?
    A. Marketing assets are placed in a folder, and the folder is assigned to a scoring category.
    B. Marketing assets are assigned to a campaign, and the campaign is assigned to a scoring category.
    C. Marketing assets are assigned directly to a scoring category.
    D. Marketing assets are tagged, and the tag is assigned to a scoring category.
    A

  2. Hi Gopal,

    I”m taking my Sales Cloud next month. Can you help?

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